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This PM Lecture™ boosts your soft skills because Margaret Meloni, MBA, PMP, gives you a step-by-step approach to improving your ability to handle difficult and awkward situations on your projects.

Dealing with Difficult People is not a fast paced, fact wielding, diagram filled lecture that will knock your socks off with visuals and images. Instead, it is a calm, thoughtful journey that presents to you a complete step-by-step guidance to working on and with the difficult people on your team to improve relationships. Don't lose sleep over difficult colleagues. Use the tools and techniques from this PM Lecture and remain confident and professional as you deal with difficult and toxic individuals.

Toxic personalities wreak havoc on your team. As you and your team are forced to work with your difficult co-workers, morale drops, collaboration decreases, and productivity slows. And you can bet that some of your star performers will soon be heading for greener pastures – with other organizations – once they’ve grown tired of your dysfunctional team.

Let Margaret Meloni teach you and your employees the skills of handling those toxic personalities and bad attitudes that are plaguing your office and bring some civility back to your workplace.

Click here to watch the preview of this PM Lecture™ now...

Here is what you will learn

• Identify the various types of difficult behaviors that can damage your team.
• Employ strategies for dealing with difficult co-workers and employees so that you can work together effectively.
• Identify the triggers that can cause you to become a difficult person.
• Control your own behavior, because ultimately, in any given situation you are the only person you can control.
• Understand that other people’s behavior is not about you, it is about them.

Let's be honest. You don't always get the help you need from your boss or your team. In fact sometimes THEY are the problem. And sometimes you want a fresh perspective. No, you don't just want a fresh perspective, you NEED a fresh perspective.

Wouldn't it be nice if you had some help with the human side of technology? If you were able able to learn about issues like: General tips for dealing with difficult people, specific tips for handling specific types of people (you know the yellers, the sarcastic people or people who cry?), or how to recover when YOU make a mistake?

Margaret and Cornelius show you the answers to exactly these (and more) questions because they take you step by step through the following topics:

• Module 01: Prepare Yourself
• Module 02: Quick Tips
• Module 03: Recognize Behaviors
• Module 04: Meet the Challenges
• Module 05: Applying Risk Management
• Module 06: Manage Yourself
• Bonus Module 01: Integration
• Bonus Module 02: How to work with a Coach

At the conclusion of this PM Lecture™ you will not only feel more confident to deal with difficult people (because you now have a process to follow), you will also be able to integrate the concepts discussed into your daily work life.

This PM Lecture™ is a great deal, because all of the following are included in the package:

• 6 Video Lecture Modules (2 hours / 2 PDUs)
• 2 Video Lecture Bonus Modules (25 minutes)
• Worksheet for each module (except for 2nd Video Bonus Module)
• Free Email Course "5 Difficult People And How To Deal With Them"
• MP3 audio of all presentations to play on your MP3 player
• Presentation transcript
• PDF of Margaret's eZine The best of the Positive Punch 2006-2007
• 20% discount offer from Margaret on one of her products

Don't miss out and learn Margaret's step by step approach to handling difficult situations with your project team members. Become the best you can be at Dealing with Difficult People!